Synhouse Factory Installation
The Synhouse MIDIJACK series can be installed at Synhouse L.A.. In the case of a known compatible synthesizer which already has CV/gate input jacks (such as a Moog Rogue or ARP Axxe), the price is $69. If the synthesizer does not have CV/gate jacks (such as a Roland SH-1000 or Moog Prodigy), the price is $99 and the customer must supply schematics for the particular revision of synthesizer being sent in for the MIDI upgrade.. This price covers the cost of the labor and supplies used for the upgrade but does not cover shipping the synthesizer round-trip to Los Angeles, California. The user must also purchase the MIDIJACK from Synhouse at current pricing. The work will be performed in ten business days or less.
Requirements:
The synthesizer must be in perfect working condition. Synhouse will not repair broken synthesizers under any circumstances. If the synth doesn't work without MIDI, it certainly won't work with it.
The synthesizer must be shipped prepaid via UPS to Los Angeles, California. Much experience has shown this to be the only practical and reliable shipping method. To ship cross-country may cost as little as $5 for a Roland TB-303 Bassline or as much as $25 for a Moog Prodigy in a flight case, each way.
The synthesizer must be shipped directly from the customer to Synhouse
L.A.. Shipments from third parties such as customs agents, family
members, and friends, are not acceptable. Synhouse will only ship the
instrument directly back to the customer at the address from which it
came, not to any third parties. The exception to this is in the case of a customer who is already having an instrument shipped, such as when buying a synth on eBay. In this case, they may have it shipped directly to Synhouse. This exception is meant to save money for the customer as well as wear and tear on the instrument. Again, it must be shipped via insured UPS.
The synthesizer must be insured for what it would cost to replace it at today's market prices.
The synthesizer must be sufficiently well packed. Experience has shown that the best way is to wrap it in several layers of large-size bubble wrap secured with packing tape and place it in a box with all extra space filled with foam-type packing peanuts. As an extra precaution, the box may be placed inside a second box with more cushioning (optional). The box should be sealed with plenty of clear packing tape and labeled clearly. The packing materials must be reusable for the return trip from Synhouse.
Synthesizers shipped via US Post Office will not be accepted.
The MIDIJACK will be installed in the location and manner deemed best by Synhouse, which may differ from installations done in the past.
The exact cost of the return shipping will be billed to the customers' credit card, unless other arrangements are made in advance. It is highly recommended to use a credit card, as it saves time and money for the customer. When the synth is held up for weeks waiting for money order prepayment of return shipping charges, it delays the return time and the shipping charges must be be overestimated. When the payment is made via credit card, Synhouse can charge for the hardware and the labor in advance, then charge for the exact dollar amount of the UPS return shipping after final shipment is made, saving money for the customer.
Some synthesizers such as the Moog Rogue, MG-1, and Roland SH-101 have the factory portamento correctly wired in the post-CV/gate jack position so the oscillator glide will work just the same from the CV/gate jacks as from the local built-in keyboard. Some other synths do not, so the factory glide will be inactive while using the MIDIJACK or CV/gate jacks. The Advanced Installation Manual describes a method of building a new active glide circuit to be placed downstream from the MIDIJACK and CV/gate jacks. Synhouse can perform this modification with a new knob and potentiometer for an additional $30. This option is known as the Active Glide Circuit and may be selected and purchased in the shopping cart while ordering.
Some synthesizers such as the Roland SH-101 require a new external power supply to work with the MIDI upgrade. If needed, Synhouse will build and provide this for an additional $15. This option is known as the SH-101 MIDIJACK Power Supply and may be selected and purchased in the shopping cart while ordering.
Some synthesizers such as the Roland SH-1000 require a new hardware switch to be installed to select MIDI or local control. If needed, Synhouse will provide this, install it, and mount it for an additional $25.
This service is offered for new MIDIJACKs only: If a customer or repair shop has attempted the installation but failed and the MIDIJACK has been removed from the original factory-sealed static packaging, it may not be sent to Synhouse for installation. The MIDIJACK must be purchased from Synhouse at the time of installation, or returned to Synhouse still new in the sealed package. If a customer receives a MIDIJACK but decides not to self-install it, it may be sent unopened along with the synthesizer and Synhouse will gladly perform the installation.
Synhouse reserves the right to refuse specific installations due to scheduling constraints or lack of readily available documentation on certain instruments, but this would be a rare instance and has not occurred yet.
This service is highly recommended for customers with small monosynths in the USA only. Some customers are reluctant to cut into their favorite synthesizer as their first electronics project, and for good reason. If in doubt, send it to Synhouse! Overseas customers may find it impractical or risky to ship round-trip internationally, but may find it sensible to ship tiny devices to Synhouse, such as a Roland TB-303 Bassline or TR-606 Drumatix
To proceed with your Factory Installation, please carefully read the above, then buy the hardware and make your payment for the installation labor by selecting your MIDIJACK choice and Factory Installation Option by clicking here.
Your card will be billed and the hardware will be reserved by Synhouse for installation. Within 1-2 days an e-mail will be sent to you with "Synhouse Factory Installation Shipping Information" in the subject field. Ship synthesizer to the Synhouse L.A. address provided at that time, which is not listed on this website. The completed synthesizer will be returned to you within 10 business days.
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