Several convenient payment options are available for customers buying
from Synhouse Factory direct: MasterCard, VISA, bank-issued VISA check
card, and American Express. Off-line mail orders may be paid by
MasterCard, VISA, bank-issued VISA check card, American Express, money
order, cashier's check, personal check, company check, or international
money order in US dollars. C.O.D. orders and bank wire transfers are
shipped from stock within 24 hours Monday through Friday. Orders and
correspondence received on Saturday and Sunday will be
addressed/shipped on the following Monday and included in that day's
business. When ordering, please include your daytime telephone number,
e-mail or fax number to allow shipping staff to contact you if there
should be any concerns regarding your internet order. Instructions for
off-line ordering can be found under How
When orders are placed online with Synhouse Factory Direct, Synhouse
pays all shipping charges to addresses worldwide, unless such addresses
are unreachable by the company's preferred shipping carrier, in which
case special shipping arrangements must be made via email and customer
will pay actual shipping costs. Synhouse will notify customers prior to
shipment if these conditions exist.
When orders are placed online with Synhouse Factory Direct, there are
no handling charges.
Customers will not be charged sales tax when orders are placed online
with Synhouse Factory Direct. Synhouse is a Nevada Corporation and pays
sales tax for all customers in the state of Nevada. Orders shipped
outside Nevada are not taxable. Synhouse does not remit sales tax to
states other than Nevada.
In addition to the United States and its territories, Synhouse also
accepts orders from other countries paid by MasterCard, VISA,
bank-issued VISA check card, and American Express. International C.O.D.
orders and bank wire transfers are not accepted. All orders of
international origin are exported from the U.S. in accordance with the
Export Administration Regulations. Diversion contrary to U.S. Law is
prohibited. No additional handling charges apply to international
orders. All duties and taxes will be the responsibility of the
customer. Synhouse will not provide fraudulent customs declaration
documentation for the purposes of evading duties or tariffs. Synhouse
cannot accept letters of credit, personal checks or certified personal
checks in foreign currency for international orders. A cashier's check
or international money order in U.S. funds will avoid processing
Out of Stock:
Customers will be notified via email within 24 hours if ordered
merchandise is backordered. Orders placed with Synhouse Factory Direct
not available for immediate shipment will be shipped on a first-come,
first-served basis as soon as the merchandise becomes available. If
customers do not wish to wait for fulfillment of a delayed order, a
full refund will be issued when order cancellation/refund request is
received via email.
Synhouse will accept merchandise returns and will replace the product or refund the purchase price. In some cases, Synhouse will make a refund of money in lieu of product replacement due to logistical constraints, available stock, or other concerns.
In order to facilitate return processing:
Dishonored Check Policy:
If a check sent to Synhouse for payment is dishonored for any reason by
the bank or other institution on which it is drawn, the customer agrees
to pay Synhouse $20.00 as a service charge (if the check cannot be
redeposited). In addition, customer agrees to pay any other reasonable
charges imposed by any check verification company or collection agency
that Synhouse may use for collection.
receive merchandise that has been damaged in transit it is important to
keep the shipping carton, packing material and parts intact. Contact
Synhouse for returned merchandise authorization as explained above.
are listed in US dollars and are subject to change without notice and
quantities may be limited.
obligation of Synhouse for products that prove to be defective within
90 days of purchase will be for replacement or refund. In no event
shall the liability of Synhouse exceed the customers' purchase price,
nor shall Synhouse be liable for any indirect or consequential damages.
This warranty does not apply to products which have been subject to
misuse (including static discharge), neglect, accident or modification,
or which have been soldered or altered by the customer and are not
capable of being tested. DO NOT USE PRODUCTS MANUFACTURED BY SYNHOUSE
AS CRITICAL COMPONENTS IN LIFE SUPPORT DEVICES OR SYSTEMS! Products
manufactured by Synhouse are not authorized for use as critical
components in life support devices or systems. A critical component is
any component of a life support device or system whose failure to
perform can be reasonably expected to cause the failure of the life
support device or system, or to affect its safety or effectiveness.
Right To Refuse Service:
Multimedia Corporation reserves the right to refuse sales and service
to any company, group, or individual at its' discretion for any stated
or unstated reason at any time.
Website and E-mail User Agreement and Disclaimers:
By accessing or using this site, you agree to the following terms and
conditions. If you do not agree to any term or condition, you should
not access or use this website. The following terms and conditions
apply to all Synhouse websites, including any websites owned, operated
or sponsored by Synhouse. The term "information" refers to any
documents, images, graphics, logos, design, audio, video and any other
data provided in this website. The information contained in this site
is the copyrighted property of Synhouse Multimedia Corporation and is
provided for informational purposes to warrantied customers only at the
option of the company. A "warrantied customer" is an individual or
company who has purchased a Synhouse product from Synhouse which is
presently under factory warranty. The warranty is non-transferable. No
individual or company has the guaranteed right to view or use the
website or information it may contain. Activities of individuals
accessing this information may be monitored and recorded. If such
monitoring indicates possible evidence of criminal activity by
individuals without proper authority or in excess of their authority,
such evidence may be provided to law enforcement officials. Synhouse
does not warrant or represent that the information contained in this
site is accurate, up to date or complete, or that the company has an
obligation to update or provide any information, or that the
information is free from technical inaccuracies or typographical
errors, or that access to this site will be free from interruptions,
errors or computer viruses. Synhouse does not assume any liability for
these matters and under no circumstances shall the company be liable
for any direct or indirect, special, incidental or consequential
damages. The information in this website is provided without warranties
of any kind, either expressed or implied. The liability of the company
will in no case exceed the original purchase price of the product.
Synhouse may provide hyperlinks to other websites maintained by third
parties or may provide third party content on this website using
framing or other methods. These are provided for convenience and
information only. Synhouse is not responsible for the content of any
linked web sites, nor does the company endorse third party information
that may be provided. Confidential, classified or proprietary
information should not be sent through the website by visitors.
Information transmitted via this website will be treated as
non-confidential, non-classified and non-proprietary and may be
disseminated or used by the company for any purpose. E-mail sent to
Synhouse becomes the property of Synhouse and may be published to the
website or used in any way the company chooses. Personal data provided
to the company will be handled in accordance with the policies
regarding privacy. The Synhouse.com website and its content are owned
by Synhouse Multimedia Corporation and protected by U.S. and
international copyright and trademark laws. The trademarks and logos
displayed in the Synhouse website are registered and unregistered
protected trademarks and cannot be used without written permission.
does not disclose customer e-mail addresses or mailing addresses to any
third parties without the consent of the customer.
uses no Styrofoam materials in packing and shipping. However, packing
peanuts or bubble wrap received by Synhouse in shipments from component
suppliers are never thrown away and are always recycled and reused as
packing materials for shipments to Synhouse distributors, dealers, and
customers. Recipients of these parcels are urged to do the same.
Synhouse prints no hard copy paper catalogs.
Synhouse Quality Statement:
Synhouse Multimedia Corporation is an analog multimedia OEM committed
to consistently meeting and exceeding market expectations with quality
products and worldwide service, ultimately resulting in exceptional
value. Synhouse is firmly focused on customer demand and the products
show it. These products demonstrate the long term Synhouse commitment
to both innovation and fulfilling existing market demands. The
high-tech design engineering, manufacturing processes, and
ultra-competitive pricing make Synhouse products absolutely peerless in